PRIVACY POLICY//

Last Updated: July 21st, 2026

Spectrum Auto Studio (“Spectrum Auto Studio,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect information when you visit https://www.spectrumautostudio.com/, contact us, request a quote, schedule a service or otherwise interact with us.


By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.


1. Information We Collect


We may collect the following categories of information.


Information You Provide Directly

When you contact us, request a quote, schedule an appointment or communicate with us, you may provide information such as:


  • Your name
  • Email address
  • Telephone number
  • Mailing or service address
  • Vehicle make, model, year and condition
  • Photographs or videos of your vehicle
  • Requested services
  • Preferred appointment dates
  • Communications and messages you send to us
  • Payment, billing or transaction information
  • Any other information you voluntarily provide


Payment card information may be processed by a third-party payment provider. We may not directly receive or store complete payment card numbers.


Information Collected Automatically


When you visit our website, we and our service providers may automatically collect information such as:


  • IP address
  • Browser and device type
  • Operating system
  • Referring website
  • Pages viewed
  • Links or buttons clicked
  • Date and time of visits
  • Approximate geographic location
  • Website interactions and conversion activity
  • Cookie identifiers and similar technical information


We may collect this information using cookies, pixels, tags, analytics tools and similar technologies.


2. How We Use Information


We may use the information we collect to:


  • Respond to enquiries and quote requests
  • Schedule and provide automotive services
  • Communicate about appointments, vehicle status and completed work
  • Process payments and maintain transaction records
  • Provide customer support
  • Send estimates, invoices, receipts and service-related notifications
  • Personalise and improve our website and services
  • Understand website traffic and visitor behaviour
  • Measure advertising and marketing performance
  • Send promotional communications where permitted
  • Prevent fraud, misuse and security incidents
  • Maintain business and tax records
  • Enforce our agreements and protect our legal rights
  • Comply with applicable laws and legal obligations


3. Cookies and Similar Technologies


Our website may use cookies and similar technologies to operate properly, remember preferences, understand website usage, measure conversions and support advertising.

These technologies may include:


Essential Cookies


These cookies support functions such as website security, form submissions and basic site operation.


Analytics Cookies


Analytics tools may help us understand how visitors find and use our website, including which pages they view and how they interact with website features.


Advertising Cookies


Advertising partners may use cookies or pixels to measure advertising performance, create audiences and deliver advertisements that may be more relevant to visitors.

You can restrict or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.


4. Analytics and Advertising Services


We may use third-party analytics and advertising services, including services provided by companies such as Google and Meta.

These providers may collect information about your activity on our website and other websites using cookies, pixels and similar technologies. Their processing of information is governed by their respective privacy policies.


You may be able to manage personalised advertising through your browser, device settings or the advertising preference tools provided by the relevant platform.


5. Telephone Calls and Text Messages


When you provide your telephone number, we may use it to respond to your enquiry and communicate about quotes, appointments, vehicle status, services and customer support.


Where you separately consent to receive marketing text messages, Spectrum Auto Studio may send promotional or marketing messages to the telephone number you provided. Message frequency may vary. Message and data rates may apply.


Consent to receive marketing text messages is not a condition of purchasing any goods or services.

You may opt out of marketing text messages at any time by replying STOP. You may reply HELP for assistance or contact us using the details below.


We do not sell, rent or share mobile opt-in information with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that help us deliver messages, but only as necessary to provide those services.


Opting out of marketing messages will not prevent us from sending non-promotional communications that are necessary to fulfil a requested service, respond to you or provide important transaction-related information.


6. How We Disclose Information


We may disclose information to the following categories of recipients:


Service Providers


We may share information with vendors that help us operate our business, including providers of:


  • Website hosting and maintenance
  • Customer relationship management systems
  • Online forms and scheduling
  • Email and text-message delivery
  • Payment processing
  • Website analytics
  • Advertising and marketing
  • Data storage
  • Accounting and professional services


These providers may use information only as necessary to perform services for us or as otherwise permitted by law.


Legal and Safety Disclosures


We may disclose information when we reasonably believe disclosure is necessary to:


  • Comply with a law, subpoena, court order or government request
  • Investigate fraud or unlawful activity
  • Protect the safety, rights or property of Spectrum Auto Studio, our customers or others
  • Enforce our agreements and policies
  • Establish, exercise or defend legal claims


Business Transactions


Information may be disclosed as part of a merger, acquisition, financing, reorganisation, sale of assets or similar business transaction.


We do not sell personal information for money. Certain analytics or advertising practices may nevertheless be classified as “selling,” “sharing” or targeted advertising under some state privacy laws.


7. Vehicle Photographs and Media


We may photograph or record vehicles for purposes such as:


  • Documenting their condition
  • Preparing estimates
  • Recording work performed
  • Quality control
  • Communicating progress to customers
  • Maintaining business records


We will seek appropriate permission before using identifiable customer information or vehicle media for promotional purposes when required by law or agreement.


Customers should remove personal belongings, sensitive documents and other private information from their vehicles before service.


8. Information Retention


We retain personal information for as long as reasonably necessary to:


  • Provide requested services
  • Maintain customer and service records
  • Complete transactions
  • Meet warranty, accounting, tax and legal obligations
  • Resolve disputes
  • Enforce agreements
  • Protect our business


Retention periods may vary according to the type of information and the reason it was collected.


9. Data Security


We use reasonable administrative, technical and physical safeguards designed to protect personal information.


However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You provide information electronically at your own risk.


10. Your Privacy Choices and Rights


Depending on where you live, you may have rights concerning your personal information, including the right to:


  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Obtain a portable copy of certain information
  • Opt out of targeted advertising, selling or sharing
  • Limit certain uses of sensitive personal information
  • Withdraw consent where processing is based on consent
  • Appeal a decision concerning a privacy request
  • Not receive discriminatory treatment for exercising a privacy right


These rights are subject to applicable exceptions and verification requirements.


To submit a privacy request, contact us at aiden@spectrumautostudio.com. Please include “Privacy Request” in the subject line and describe your request.


We may need to verify your identity before completing the request. An authorised agent may submit a request where permitted by law, although we may require proof of authorisation.


11. Colorado Privacy Rights

Colorado residents may have rights under the Colorado Privacy Act, subject to applicable thresholds, definitions and exemptions.


Eligible Colorado residents may request access to, correction of or deletion of certain personal data and may request a portable copy of certain data. They may also have the right to opt out of targeted advertising, the sale of personal data and certain types of profiling.


Requests may be submitted through the contact details below. If we deny an eligible request, you may appeal our decision by replying to our response and stating that you wish to appeal.


12. Children’s Privacy


Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.


If you believe a child has provided personal information through our website, contact us so that we can investigate and take appropriate action.


13. Third-Party Websites


Our website may contain links to third-party websites, social-media platforms, review sites or other external services.


We do not control and are not responsible for the privacy, security or content practices of those third parties. You should review their policies before providing them with personal information.


14. Do Not Track Signals


Some browsers offer a “Do Not Track” setting. Because there is not currently a universally accepted standard for responding to these signals, our website may not respond to all Do Not Track requests.


Where required by applicable law, we will process recognised browser-based opt-out preference signals.


15. Changes to This Privacy Policy


We may update this Privacy Policy periodically.


When we make changes, we will update the Effective Date at the top of this page. Material changes may also be communicated through the website or by another appropriate method.


Your continued use of the website after an updated Privacy Policy becomes effective signifies your acknowledgement of the revised policy.


16. Contact Us


Questions or requests concerning this Privacy Policy may be directed to:

Spectrum Auto Studio2200 S Monaco St Pkwy Suite A, Denver, CO 80222


Email: aiden@spectrumautostudio.com
Phone: (630) 795-9999
Website: https://www.spectrumautostudio.com/